Most technology enthusiasts these days will mention automation using artificial intelligence (AI) as a key factor in the future of computing. The computing community is promoting AI as a one-stop solution to every complex problem. Technology companies are introducing AI-enabled products in many domains such as automotive, consumer electronics, healthcare, social media, and finance. Based on some recent studies, AI is expected to contribute 16 percent or $13 trillion to the global economy by 2030.Continue reading AI in the Green Revolution 2.0
Imagine this: It’s morning and you are starting your daily routine—go to work, bring kids to school, etc. You are quite late. You lift the door handle of the car; able to recognize your fingerprints, the car unlocks. You speak, “To Helen’s school please, then Martin’s school, then to work.” The car doesn’t respond. It’s rush hour and you need to bring the kids to school on time and then rush to work.
Your car’s machine-learning algorithm predicts you are likely to get a fine or worse, despite your intentions to drive consciously when kids are on board and stay under the speed limit. Almost like the “pre-crime” police units of the Tom Cruise sci-fi hit “Minority Report,” the algorithm uses police report data on parents who speed during rush hour when late for school or work. It neglects your law-abiding attitude. Fortunately, the personal digital assistant in your watch, sensing your car has been disabled, is already contacting the schools and your workplace with your estimated times of arrival and an excuse for your tardiness.Continue reading Design Fictions to Mitigate Social Injustice in Possible Futures
A chatbot is a computer program intended to engage with humans in human-like conversations. It is also known by other names like chatterbot, talkbot etc. Chatbots are the “in-thing” in the world of artificial-intelligence led technology. Both the press and the internet world are awash with stories of how chatbots are going to change the way we shop, dine, converse, and even stay in a hotel. There is a lot of hype around this technology, as is usually the case when people talk about artificial intelligence. Continue reading Can Chatbots Replace Customer Service Reps?